Last Updated: 05-03-2026
Thank you for shopping with Krucx Technologies Limited. This policy outlines our shipping procedures to ensure full transparency regarding costs, delivery speeds, and terms.
1. Shipping Overview
- Selling Countries: We currently ship exclusively within the United Kingdom. We do not offer international shipping at this time.
- Shipping Origin: All orders are shipped from our warehouse in Doncaster, United Kingdom.
- Currency: All prices and shipping costs are listed in GBP (£).
- Tax Information: All product prices and shipping costs shown on our website are inclusive of VAT.
2. Shipping Methods, Costs & Delivery Times
Shipping costs are calculated at checkout.
|
Shipping Method |
Shipping Cost |
Handling Time |
Transit Time |
Total Delivery Time |
|
Standard Delivery |
£9.60 |
0–1 Business Days |
3–4 Business Days |
3–5 Business Days |
|
Express Delivery |
£14.40 |
0–1 Business Days |
1–1 Business Days |
1–2 Business Days |
3. Order Processing & Cutoff Times
- Order Cutoff Time: 2:00 PM (GMT) Greenwich Mean Time (London).
- Handling Time: * Orders placed before 2:00 PM GMT are processed and dispatched the same business day.
Orders placed after 2:00 PM GMT or on weekends/holidays will be processed the next business day. - Business Days: Monday to Friday (excluding UK bank holidays).
4. Delivery Terms & Carriers
We partner with reliable UK couriers to ensure safe delivery: Evri, FedEx, and Royal Mail. Once your order is dispatched, you will receive a tracking number via email (if available for your selected service).
5. Shipping Restrictions
- We only ship to the United Kingdom.
- We cannot ship to P.O. Boxes or military addresses (APO/FPO).
- Some oversized items may have restricted delivery zones within the UK; these will be highlighted at checkout.
6. Managing Your Order
- Change of Address: We cannot change the delivery address once an order has been dispatched. Please ensure your details are correct at the time of purchase.
- Order Cancellation: Orders cannot be cancelled once they have entered the shipping process. If you no longer want the item, please follow our Returns Policy after the parcel arrives.
- Parcel Damage: If your item arrives damaged, please contact us within 24 hours of delivery with photographic evidence of the damage and packaging.
7. Contact Information
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VAT No: 511978772
Company Number: 15539141
Registered Address: 25 Buxton Road, E17 7EH, London, United Kingdom
Email: sales@krucx.co.uk
Telephone: +447448115304
Business Hours: Monday–Friday, 9:00 am – 4:00 pm